Customer Success Stories

How Callbell Cut In-App Flow Creation Time From Days to 1 Hour with Userpilot

company_size iconCompany size
Startup
industry iconIndustry
MarTech
use_case iconUse case
Product AdoptionProduct AnalyticsProduct LaunchesUser Onboarding
feature iconFeature
AnalyticsIn-App Engagement

Callbell Results

Userpilot drastically improved our team productivity by streamlining our workflow and allowing for faster implementation of customer communications.

90%

Faster in-app flow creation

Significant improvement in product adoption

Validated key product hypotheses

How Callbell Achieved These Results with Userpilot

Resource Center

Resource Center

Osano increased the adoption of its complex product with a resource center that featured documentation, proactive tips, and more. Contextual support articles addressed over 90% of user queries directly on relevant pages.

No-Code Upgrade Modals

No-Code Upgrade Modals

By using Userpilot’s no-code upgrade modals, Osano was able to push for expansion revenue faster and increase upgrades without relying on engineering resources.

Interactive Walkthroughs

Osano used Userpilot's flows as paywalls for overdue customers, blocking access until payments were made. This approach helped communicate account issues clearly and reduced delinquent churn effectively.

Interactive Walkthroughs

How Callbell Cut In-App Flow Creation Time From Days to 1 Hour

Pedro Ribeiro
quote-icon

“Userpilot drastically improved our team productivity by streamlining our workflow and allowing for faster implementation of customer communications.”

Pedro Ribeiro

Account Executive

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From startups to enterprises, companies rely on Userpilot to create seamless user journeys and maximize impact.

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Really like Userpilot. It is helping us drive feature adoption and it is very intuitive to use.

“What I love most about Userpilot is its no-code builder that lets our team create engaging onboarding flows and in-app messages without bothering our developers. The segmentation tools allow us to target specific user groups with pinpoint accuracy.“

Xevi F. Product Manager Insurance
G2 Logo 9/10
A Powerful and Intuitive Tool for Driving Product Adoption

“Userpilot makes it incredibly easy to create in-app experiences that guide users seamlessly through our platform. The no-code editor is intuitive, so our team can quickly build and test onboarding flows, tooltips, and feature announcements without relying on engineering. The level of customization is great, and the ability to segment users based on behavior helps us deliver the right message at the right time.“

Jeeda M. Operations Manager
G2 Logo 10/10
Incredibly easy, very informative and great customer service"

“My experience with user was greatly positive and it has significantly improved onboarding process and guidance for users through the product that we have.I can only highlight the variety of UI elements which help to create interactive workflows, and the function of previewing product tours in real live.”

Adam S. Customer Success Manager
G2 Logo 10/10
Enhancing Product team autonomy with Userpilot

“As a Product Manager, Userpilot has significantly enhanced my autonomy in configuring surveys, NPS measurements, user flows, and banners without relying on development resources. Userpilot intuitive interface and no-code builder facilitate quick setup and deployment of in-app experiences, allowing for rapid iteration and optimization. Additionally, the seamless integration with our development environment has streamlined our processes, enabling efficient implementation of user engagement tools.“

Chiara C. Product Manager Insurance
G2 Logo 10/10
A Powerful and Intuitive Tool for Driving Product Adoption

“Userpilot makes it incredibly easy to create in-app experiences that guide users seamlessly through our platform. The no-code editor is intuitive, so our team can quickly build and test onboarding flows, tooltips, and feature announcements without relying on engineering. The level of customization is great, and the ability to segment users based on behavior helps us deliver the right message at the right time.“

John Doe. Operations Manager
G2 Logo 9/10